About Q&A

Wholesale and drop shipping are both welcomed

1. For wholesale we will offer the discount or fast shipping which only takes 3-7 Working days to arrival.

2. For drop shipping , we could send the goods to your customers directly and won’t leave information about us. 

About Shipment

1. Most items We will ship within 2-5 days after payment.

2. Due to differences in customs clearing times in individual countries or unstable factors(e.g. local strike, extreme weather, etc.), we cannot fully guarantee the delivery time of all international goods

3. If you have not receive the items within the protection time, please contact with our customer service, we will check it and reply you as soon as possible

About Service

1. If any problems comes to you, please don't worry. You can contact us first. We promise we will try everything possible to help you.Please pay attention to the time difference between us. We work in China.

Return Conditions

1. If the products have any problem, please contact us within 24 hours after receipt.

2. If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all further shipping fees.

3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way. 

About Feedback

1. Your confirmation will be highly appreciated after receiving the items. Once you have received the product, hope you could leave us a positive feedback.

2. Before you leaving the negative feedback. Please contact us at first, and we can help you solve the problem.

3. HAGEOFLY team strive to do better and make you feel satisfied!